FAQ

How does it work?

The process of reuniting an older pet with its younger self is relatively simple. First, you'll need a high-quality photo of your pet in their youth. This could be a photo of them as a puppy or kitten, or simply a photo from a few years ago when they were still spry and energetic. Next, you'll need a photo of your pet as they are now. This could be a photo you take yourself, or one taken by a professional photographer.

Can you replace the background?

Yes! In most cases we can replace a background for an added fee. 

How will my order be processed?

After submitting the requisite photos, you will receive an email confirming your purchase and there you will find the link to access your digital product, which should be available within 2-3 business days.

Do you provide physical photos?

Our pet parents can't wait to receive their re-imaged photos that why we deliver our photos digitally. 

What payment methods do you accept?

We accept all major credit cards (VISA, Mastercard, AMEX), PayPal and Apple Pay.